Oakland Police Department 900 Radio Codes Practice Test

When a 900 code transmission is unclear because of language barriers, the priority is to ensure clear, accurate understanding before taking action. Use plain language—simple words, speak slowly, and avoid technical jargon or slang—so the caller can grasp what’s being asked and what’s needed. If available, bring in a translator or interpreter, or rely on standard phrases that are widely understood to bridge the gap quickly. After communicating, confirm understanding before proceeding by having the caller repeat back key details or summarize the instructions, ensuring you have the correct location, incident type, and required actions. Proceeding without verifying understanding or trying to push English on the caller increases the risk of miscommunication and dangerous mistakes.